Customer Success
We want to help our customers succeed in managing their real estate. We support the onboarding of new customers, answer questions and develop individual solutions. We also act as an internal advocate for our customers and discuss feedback and suggestions for improvement with the responsible colleagues at objego.
What we do
Our colleagues in the Customer Success Team are the first point of contact for objego customers. Whether by phone, email, or social media, we are available for our customers and provide them with reliable support.
The team...
✔ answers questions about products, new features, prices, or contract details.
✔ mediates in the event of complaints or claims
✔ records customer feedback and discusses potential improvements with internal stakeholders